Avanteia
Privacy Policy

Your Privacy Matters

Here's how we handle your information at Avanteia. We keep things simple, transparent, and secure.

Last Updated: June 10, 2026

1. Who We Are

Avanteia is a digital solutions company based in Panjim, Goa. We build websites, software, and help businesses grow online.

2. Information We Collect

We only collect what we need to serve you better:

  • Basic Info: Name, email, phone number — when you fill out our contact form or get in touch
  • Business Info: Company name, project details — to understand your requirements
  • Payment Info: Only when you purchase our services (handled securely by payment providers)
  • Website Usage: IP address, browser type, pages visited — to improve our website experience

We do not collect sensitive personal data like biometrics, health records, or passwords.

3. How We Use Your Information

  • To respond to your inquiries and provide our services
  • To send project updates and important notifications
  • To process payments and send invoices
  • To improve our website and services
  • To send occasional updates or offers (only if you opt in)

4. Do We Share Your Data?

We never sell your personal information. We only share it with trusted partners who help us run our business:

  • Payment gateways (Razorpay, PayU) — for processing payments
  • Cloud hosting providers (AWS, Google Cloud) — for storing project files securely
  • Email and communication tools — for staying in touch with you
  • Analytics tools (Google Analytics) — to understand website traffic

All our partners are contractually bound to protect your data and use it only for the intended purpose.

5. How We Protect Your Data

  • We use HTTPS (TLS encryption) on our entire website
  • Only authorized team members can access your project data
  • Regular security updates and monitoring
  • Encrypted backups stored securely

Note: No system is 100% secure, but we do our best to keep your data safe.

6. Cookies

We use small text files (cookies) to improve your browsing experience:

  • Essential cookies: Required for the website to work properly
  • Analytics cookies: Help us understand how visitors use our site (you can opt out via browser settings)

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Ask us to delete your data (where legally possible)
  • Withdraw consent for marketing emails anytime
  • File a complaint if you're unhappy with how we handle your data

To exercise any of these rights, simply email us at info@avanteia.com. We'll respond within 30 days.

8. How Long We Keep Your Data

  • Contact inquiries: 2 years from last interaction
  • Project files: 5 years after project completion (for support & warranty)
  • Invoices & payment records: 7 years (tax compliance)
  • Marketing preferences: Until you unsubscribe

After these periods, we securely delete or anonymize your data.

9. Questions or Concerns?

If you have any questions about this policy or your data, reach out to us:

10. Updates to This Policy

We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. We encourage you to check back occasionally.